Manager™ SE shop management system has become more powerful with the introduction of ProSpect™, which allows users to complete vehicle check-ins and inspections outside of the shop. By using a mobile phone or tablet device, users can scan a VIN or snap a photo of the license plate, and ProSpect™ will decode the VIN or plate and search for a matching vehicle in the customer database. If a match is found, users can quickly add canned jobs or start a multipoint inspection, estimate, or repair order. If not, they can create a new vehicle record. ProSpect™ also allows users to include notes and pictures to fully document any vehicle issues found during the inspection.
ProSpect™ offers fully wireless functionality and seamless integration with Manager™ SE, allowing users to greet their customers at the vehicle and start addressing their vehicle concerns before they even step into the shop. With this comprehensive mobile shop management suite, users can quickly decode VIN and license plate-to-VIN, customize multipoint inspections, apply canned jobs related to vehicle issues found, perform tire inspections and record “before and after” tire pressure and tire damage, fully document vehicle diagnosis with photos, create Manager SE estimates and repair orders, and create and store canned technician notes.
ProSpect™ offers several benefits, including going paperless, saving time, being more efficient, building customer confidence, and working remotely. By going paperless, users can save on paper and printing costs, and save time by no longer needing to walk back and forth between the vehicle and the printer. VIN and license plate decoding features instantly decode and record all vehicle-specific data with the press of a button, saving time. Customizable multipoint inspections allow users to build an inspection for their most common jobs and then use these prebuilt inspections over and over, making them more efficient. Digital multipoint inspections demonstrate professionalism and make a good impression on customers, which can lead to quicker approvals of higher ticket services and repairs, building customer confidence. Finally, users can access shop scheduling and other features integral to Manager™ SE without having to step foot in the shop, allowing them to work remotely.
Overall, ProSpect™ is a powerful tool that allows users to take their shop management system beyond the walls of their shop, making them more efficient, saving time and money, and building customer confidence.